These Terms of Use govern the use of www.glosstudela.com (hereinafter, the Website). Gloss Tudela has its head office in the Capuchin 10th Street, 31500 Tudela (Navarra), Tel. 948 82 64 22.

You are forced to use the Website in a diligent, correct and lawful, and undertakes not to anticompetitive effects the law, morality and generally accepted good practices and public order.

Gloss Tudela will do everything possible to please all its customers demand products. In case of unavailability of the product shall immediately notify the customer to arrange for return of the amounts paid in the purchase or arrange another delivery time, as desired. The speed of the return on the customer's bank account depends on the type of credit card and conditions of each bank, becoming effective return in the same form of payment.

All forms of payment are verified and are absolutely safe, meeting all required safety requirements.

Card Payment: We accept payment by major credit cards from Visa and Mastercard country type, and all affiliates cards to their networks. The purchase price will be charged to customer's bank account no later than 24 hours after placing the order.

Pay with PayPal: We accept payment via PayPal, an organization which offers all guarantees of security and transparency. It is quick and easy, and lets make the payment through bank cards linked to the PayPal account.

Payment by bank transfer: Finally we also accept payment by bank transfer must be made within a maximum of 48 hours of ordering. Very clear and simple instructions are explained in the buying process when choosing this payment option.

You will receive a confirmation email when your product is shipped. Shipping costs are  4.50 € for Spain Peninsula, 8.50 for Spain Islands and 19 for Europe countries. Orders over 100 are exempt from transportation.

Delivery time will range from 24h-48h from the time that the entry is found and regardless of holidays and weekends.

If the client were absent at the time of delivery a phone call will be made to arrange a time and perform a second delivery attempt. If after the second attempt the client was again absent, the package must be picked up by the customer in the office of the relevant transport agency.
All products purchased on www.glosstudela.com may be returned within 15 calendar days from the date of delivery in accordance with the provisions of the Law of Retail Spanish.

The return will not be accepted in any case if the products supplied were clearly put to use by presenting stains, dirt, scratches, etc. It is understood, in any case, the use must not go beyond mere product testing.

The cost of return is 4.50 € for Spain Peninsula, 8.50 for Spain Islands and 19 for Europe countries. Freight delivery if any are not returned.

The payment of the sums will be done with as quickly as possible, usually within 48 hours of receiving the product.

Guarantees and after-sales services are governed by Royal Legislative Decree 1/2007 of 16 November, approving the text of the General Law for the Defence of Consumers and Users.

In case of defective product, Gloss Tudela shall, as appropriate for the repair, replacement, price reduction or termination of the contract negotiations that will be free to the consumer and user.

All contents of the Web Site, such as text, graphics, photographs, logos, icons, images, and graphic design, source code and software, are the sole property of Tudela Gloss or third parties whose rights legitimately holds about Gloss Tudela, and are therefore protected by national and international legislation.

The use of all elements under intellectual property and commercial distribution, modification, alteration or de-compilation is strictly prohibited.

These terms and conditions are governed by Spanish law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of your domicile. Also, as an entity attached to TRUST ONLINE and in terms of its Code of Ethics, in case of disputes relating to recruitment and online advertising, data protection, child protection and accessibility, users can go to system-of-court dispute resolution TRUST ONLINE (www.confianzaonline.es)

Last Review: September 8, 2014


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